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Case Study

Catreus Aviation

& Intalex Ltd.

Contents

Overview

Catreus Aviation is a private jet management and charter company that provides managed aircraft solutions globally. Working round the clock in several time zones, Catreus guarantees integrated travel schedules as well as coordination of challenging itineraries and quality services. Catreus is a company that falls under the CAA list of companies that undergo cybersecurity audits and hence needs a strong and secure line of IT that meets the readiness standards of the regulatory authority.

Challenges Faced by Catreus Aviation

As Catreus Aviation expanded its global operations, it encountered several key challenges: As Catreus Aviation expanded its global operations, it encountered several key challenges:

24x7 IT Support Needs

Operating in multiple time zones, Catreus was desperate to have IT support 24/7 so that there would be no disruptions to services. They do not want to experience a situation where several organisational functions shut down the following day or when the few subsequent days leave clients dissatisfied with the services they have received from the organisation.

Device Management Across a Distributed Workforce

This meant that handling a variety of devices, those on Windows and iOS systems, in several locations raised concerns about maintaining standard security and compliance policies.

Seamless Collaboration

By being a team that operates in this category, it was of core importance for Catreus to find ways and means through which they could collaborate effectively, for instance sharing information, while at the same time having to work away from each other yet securely.

Information Security Concerns

Dealing with sPll requires strict security measures, particularly for compliance to comply with CAA cybersecurity audits.

Email Security

However, as the company reports a heavy volume of sensitive communication it was pertinent to solve its problem of protection against phishing & malware and other such threats that can penetrate through email.

Secure Office Network

The physical needs of the office encompassing firewalls, switches, and access points could only be obtained then the organisation operations could standardise to the needs of the office.

Compliance with CAA Cybersecurity Audits

The IT solutions required to meet the controls specified by the CAA cybersecurity audits to keep Catreus in check with legal requirements.

Solution

  • Microsoft 365 Business Premium
  • Sophos MDR for Defender
  • Sophos Email Advanced
  • Intune
  • Managed Network Infrastructure

Intalex Ltd. provided a comprehensive IT solution to address Catreus Aviation’s challenges

Intune for Windows and iOS

Intune was deployed for proper management and security of all company devices to meet CAA security controls and the latest updates. This gave Catreus the tool it needed to control the devices whether they were at the local plant, or in central England.

SharePoint for Collaboration

SharePoint migration led to the implementation of a safe cloud location to organise files and collaboration. It was now possible to open files and locate information rapidly or any document that might be of value during the team’s operations in different regions of the world; all these while adhering to the requirements of CAA.

Proactive Threat Detection and Response

Looking into Sophos MDR in more detail, it is noteworthy that the service offers round-the-clock monitoring, additional threat identification and immediate response. This solution also made certain that Catreus’ information security kept being shielded against cyber risks, with the outlook of fulfilling the set CAA audit standards

Email Security

Sophos Email Advanced was deployed too to safeguard the organisations against phishing emails malware and other email-borne threats. It was a solution that provided an extra layer of protection from malware splitting all incoming and outgoing emails to be detected and clean, not to allow any cyber threats to enter the company through the communication, and email, regarding the CAA controls.

Secure Office Network

Intalex Ltd. provided and operated a complex IT framework acquiring Catreus’ office setting. This consisted of Sophos firewalls for strong outer layer protection and managed switches and AP for fast and secure internal traffic addressing all CAA’s cybersecurity requirements.

Results and Benefits

The implementation of these solutions by Intalex Ltd. brought significant improvements to Catreus Aviation’s IT infrastructure

24x7 Operational Support

Being able to obtain round-the-clock services from Intalex, Catreus Aviation was able to maintain a ‘zero downtime’ policy, which made it possible for the company to offer its best to clients across the globe.

Enhanced Security Posture

Sophos MDR for Defender and Sophos Email Advanced greatly improved Catreus’ cybersecurity, minimizing the likelihood of cyberattacks compromising client databases, and meeting compliance with CAA audit controls on securing consumers’ data.

Streamlined Device Management

Thus, Catreus could centralise the management of all its devices with Intune which would enable the company to ensure that all endpoints are secure, compliant and performant regardless of their deployment status.

Improved Collaboration and Productivity

Work management in Catreus’ global teams performed effectively with SharePoint to achieve effective collaboration in the process of working remotely.

Reliable and Secure Office Network

Intalex Ltd.’ supplied the managed network infrastructure so that Catreus maintained a suitable strong, secure working environment for its office.

Comprehensive Email Security

By implementing Sophos Email Advanced at Catreus, it provided a higher level of protection for the organisation’s email traffic and prevented threats such as phishing and other forms of email-borne threats that may lead to leakage of sensitive data of the organisation.

Compliance with CAA Requirements

By offering Intalex Ltd. solutions, Catreus’ requirements of regulatory control with the CAA cybersecurity audit controls were met by the IT infrastructure, before the piloting phase.

Customer Testimonial

"Intalex Ltd. has been an invaluable partner in enhancing our IT capabilities. Their 24/7 support and robust security solutions have ensured that we can operate seamlessly across time zones, without worrying about potential disruptions. The integration of Microsoft 365, Sophos MDR, and Sophos Email Advanced, along with the management of our network infrastructure, has significantly improved our efficiency and security, allowing us to focus on delivering exceptional service to our clients while remaining compliant with CAA cybersecurity requirements."

Cy Williams

Managing Director of Catreus Aviation

Conclusion​

By incorporating Microsoft 365 Business Premium for operations, Sophos MDR for Defender for advanced threat detection and Sophos Email Advanced for preventative measures, Intune for remote management, and a managed network infrastructure, Catreus Aviation solved all its operational issues while adhering to cybersecurity audits conducted by the CAA. The specialist knowledge and unique products and services provided by Intalex Ltd. were particularly helpful in giving Catreus the assurance that they can continue to offer their top-flight aviation services to their clients knowing that their information technology platforms are strong, viable, adaptable and secure from threat of any disruptive or parasitic attack.

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