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Comprehensive IT Support

Intalex offers 24/7 award-winning IT service desk and NOC support with teams in the UK, US, and New Zealand, ensuring seamless, reliable assistance to optimise your technology and enhance productivity.

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Leading the Way in 24/7 IT Service Desk and NOC Support

Intalex recognises how essential IT is for modern businesses. Intalex offers round-the-clock IT service desk and Network Operations Centre (NOC) support to guarantee reliable and secure operations.

With teams in the UK, US, and New Zealand, we offer continuous helpdesk and NOC services to organisations worldwide. Intalex eases the burden on your IT team and aligns IT operations with strategic goals through reliable and expert assistance.

Partner with Intalex for trusted IT service desk and NOC support to keep your operations efficient and secure.

Our Comprehensive IT Support services cover a wide range of areas to ensure your technology needs are efficiently met.

Flexible and Comprehensive Coverage

Intalex offers flexible IT service desk solutions, including short-term and standard services, ensuring you have support whenever needed.

24/7 Dedicated Support

Benefit from dedicated, round-the-clock coverage with specialist engineers providing first, second, and third-line support.

Personalised Service Metrics

Enjoy customised dashboards and metrics tailored to your specific service needs, enhancing visibility and management.

Efficient Ticket Management

Experience dynamic ticket management, ensuring efficient resolution of IT issues.

Best Practice Process Management

Intalex’s ITIL-aligned Process Management Team ensures adherence to best practices in incident, request, change, knowledge, and problem management.

Advanced Client Portal

Leverage Intalex’s advanced client portal, offering a brandable web interface, custom workflows, and multiple interaction options.

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Whether you’re looking for comprehensive IT support, a specific IT service, or simply aren’t sure what you need, we can help.
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Key Benefits

  • 24/7 Support: Access to IT support whenever you need it, ensuring minimal disruption.
  • Tailored Solutions: Customised IT strategies aligned with your business goals.
  • Expertise: Experienced professionals dedicated to your IT success.
  • Scalability: Solutions that grow with your business needs.
  • Cost Efficiency: Maximising IT investment with cost-effective solutions.

Key Features

Intalex IQ offers comprehensive IT management solutions designed for small to medium-sized businesses. Our services ensure seamless operation, proactive maintenance, and strategic IT planning to enhance productivity and efficiency. With Intalex IQ, businesses can enjoy peace of mind knowing their IT infrastructure is expertly managed and optimized for growth.

Why Intalex?

Choosing Intalex means partnering with a team that prioritises your IT needs and business goals. We focus on delivering reliable, efficient, and scalable IT solutions that support your growth and success.

Ready to optimise your IT infrastructure? Contact Intalex today to discuss how our comprehensive IT support services can benefit your organisation.

Speak to us

Whether you’re looking for comprehensive IT support, a specific IT service, or simply aren’t sure what you need, we can help.
Get in touch

Partners & Accreditations

ISO 27001 Mono (1)
silver microsoft partner
acronis provider
Copy of Virtual1_Logo_lockup_VADER BLUE
cloud-excellence-awards-winner-2019
crn awards

What our customers say

It’s a completely different ballgame, to be honest. It’s transformed my role so much in that I have so many more hours each week to focus on the strategic side of the business because I’m no longer firefighting all day.
Cy WilliamsManaging Director, Catreus
It’s had such a positive impact on the business in terms of stability, productivity, flexibility, cost, morale…the list goes on. The network and Wi-Fi have had zero drop-outs or performance issues, everyone loves the responsive support and having a proper DR solution in place...I wish we’d done it years ago
John Macdonald-BrownManaging Director, Syzygy
The results are basically the total reverse of the issues. Every negative we had is now a positive.... everything runs better, faster & more reliably
Jonathan VillarOwner, MBER
We’re delighted, to put it bluntly! Everyone’s energised & engaged with IT in a way that we haven’t seen for some time. The virtual data centre and managed connectivity have worked so well at our London office that we are preparing to roll them out globally. Downtime, network & bandwidth availability are no longer issues, we have a really effective data management & storage policy for the first time, which is saving us lots of money as well as lots of headaches.
Chris LeeFinance Director, Jellyfish

Schedule an assessment call

Whether you’re looking for comprehensive IT support, a specific IT service, or simply aren’t sure what you need, we can help.
Get in touch