IT Support

Switching IT Providers

Friction-Free IT Transitioning

Our relationship doesn’t begin when we switch on our services. We’re with you long before that, as you plan the move from your incumbent IT provider. We offer careful and considerate planning that will leave you comfortable making the jump. With a long track record in helping companies transition to our services, we make new customers feel like they’re coming home.

Conduct a Gap Analysis

Many organisations come to us because they’re unhappy with their incumbent IT service provider. We’re used to identifying problems in business IT and finding ways to fix them. Talk to us about what’s missing from your existing IT solution. We’ll help you to configure a system that works for you.

Planning your move

Moving IT systems can be stressful. A wrong step can leave users without the software and computing resources they need. We’re experts at planning system migrations that will transition you smoothly from one environment to another with minimal fuss.

Seamless execution

Attention to detail is crucial when switching IT services. We begin our relationship by helping to manage every step of the transition so that no technical task is left undone. You can look forward to an easy switch that’s so smooth your users won’t even know that it has happened – until useful new features start showing up in their daily workflow.

64% of SMBs

allow employees to access work data on personal devices

250% increase

in phishing email detection from January - December 2018 worldwide

55% of SMBs

are concerned about employees leaving the company with data on their personal devices

94% rise

in the average cost of downtime associated with ransomware in 2020

58% of employee devices

on average are configured with proper security protocols

80% of SMBs

list ransomware as a top concern

Partners & Accreditations

silver microsoft partner
acronis provider
crn awards

What our customers say

”We’re delighted, to put it bluntly! Everyone’s energised & engaged with IT in a way that we haven’t seen for some time. The virtual data centre and managed connectivity have worked so well at our London office that we are preparing to roll them out globally. Downtime, network & bandwidth availability are no longer issues, we have a really effective data management & storage policy for the first time, which is saving us lots of money as well as lots of headaches.

Chris LeeFinance Director, Jellyfish

”It’s a completely different ballgame, to be honest. It’s transformed my role so much in that I have so many more hours each week to focus on the strategic side of the business because I’m no longer firefighting all day.

Cy WilliamsManaging Director, Catreus

”It’s had such a positive impact on the business in terms of stability, productivity, flexibility, cost, morale…the list goes on. The network and Wi-Fi have had zero drop-outs or performance issues, everyone loves the responsive support and having a proper DR solution in place...I wish we’d done it years ago

John Macdonald-BrownManaging Director, Syzygy

”The results are basically the total reverse of the issues. Every negative we had is now a positive.... everything runs better, faster & more reliably

Jonathan VillarOwner, MBER

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Intalex is the business technology partner you always wished you had. We put business outcomes first, building IT systems to support your goals. We do it all in simple language, with a focus on customer service.

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